ALERT LEVEL 4:
As per Government guidelines, under Alert Level 4, BCE Catering Equipment Ltd is closed to everyone except our Essential Services customers such as Resthomes, Hotels, Supermarkets and Hospitals. Our webstore is open but any non-essentail orders we receive during this Alert Level will not be dispatched until we are able to operate under Alert Level 3.
ALERT LEVEL 3:
1 September 2021 - New Zealand is now operating at Alert Level 3. This means BCE is accepting and fulfilling online webstore orders via our website or you can use our website or phone us to arrange an order using a Click and Collect contactless system. Finally you can also contact our sales team directly who will be available to help you in any way we can during these Lockdown Alert levels.
Any non-essentail webstore orders that have been received during Level 4 will also be dispatched in this Level.
ALERT LEVEL 2:
When New Zealand is allowed to operate under Alert Level 2 conditions this means our showroom will be open operating between the hours of 9am - 5pm. We will be adhereing to the same strict hygiene guidelines we followed at Level 3, plus we will ensure we manage physical distancing between staff and staff and customers in our showroom and implement good customer tracing practices as per requirements to be opertational at this level.
At this level you can continue to happily order online, via phone or email and if you prefer you will still be able to Click and Collect using a contactless system. However, we would love to see your smiling faces in our showroom.
PREPARATION OF ORDERS DURING ALERT LEVEL 3 and LEVEL 2:
All orders prepared during this time will be done by a very small team who will be following strict hygiene guidelines. This will include 2m distancing, regular hand washing and sanitising by our staff and no double handing of orders.
PLEASE FOLLOW OUR FACEBOOK PAGE FOR OUR LATEST UPDATES:
If you don't follow us already, for our latest updates relating to our response to the Lockdown Alert Levels, please go to our Facebook page: www.facebook.com/bcecateringequipment/
BCE Catering Equipment Ltd would like to take this opportunity to acknowledge that this is an incredibly challenging time for our industry and for many of our customers. Please know that we are here to support you as we all traverse this challenging time. If there is anything we can do to help, please do reach out to us.
Having said that we would also like to add that we fully support the Government's plan to halt the spread of COVID-19 because for us our families, staff, customers and communities are our priority. Therefore moving forward we will do all we can to keep all these groups safe. The health and well being of you all is our priority.
Please be safe during these times, but above all, be kind!
Neil and Siobhan Thomson